Privacy Policy

Privacy Policy

Effective Date: 2/4/2026

The Open Arms Collective (“we,” “us,” or “our”) is a Colorado-based nonprofit organization recognized as a 501(c)(3) charitable organization. We are committed to respecting and protecting the privacy of individuals who visit our website, support our mission, or otherwise engage with our organization.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information obtained through our website, https://www.theopenarmscollective.org, and through our programs, services, and communications.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

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Information We Collect

We collect personal information that you voluntarily provide when you make a donation, sign up to volunteer, subscribe to our mailing list, complete a form, or contact us. This information may include your name, email address, mailing address, phone number, and other information you choose to share.

When you make a donation, payment information is collected and processed securely by our third-party payment processor, Stripe. The Open Arms Collective does not store or have access to your full credit card or banking information.

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages viewed, and date and time of access. This information is used to maintain website functionality, enhance security, and understand how visitors interact with our site.

Cookies and similar technologies may be used to improve user experience and collect website analytics. You may manage or disable cookies through your browser settings.

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How We Use Information

We use collected information to further our charitable mission and operate our organization. This includes processing donations, managing volunteer participation, communicating with supporters, responding to inquiries, providing updates about our programs, improving our website, and complying with applicable legal and regulatory obligations.

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Payment Processing

Online donations made through our website are processed by Stripe, a third-party payment processor. Stripe collects and processes payment information in accordance with its own privacy and security practices. We encourage donors to review Stripe’s privacy policy to understand how their information is handled.

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Information Sharing and Disclosure

The Open Arms Collective does not sell, rent, or trade personal information. We may share information with trusted third-party service providers who assist with website hosting, payment processing, email communications, data management, or other operational needs. These providers are authorized to use personal information only as necessary to perform services on our behalf and are required to protect it.

We may disclose information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of The Open Arms Collective or others.

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Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially reasonable measures to protect your information.

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Your Rights and Choices

You may opt out of receiving email communications from us at any time by using the unsubscribe link included in our messages or by contacting us directly. You may also request access to, correction of, or deletion of your personal information, subject to applicable Colorado and federal laws and record-keeping requirements.

Colorado residents may have additional rights regarding their personal data under applicable state law.

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Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children without verified parental consent.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

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Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

The Open Arms Collective
Email: logan@theopenarmscollective.org
Address: 2636 W Ellsworth Ave, Denver, Colorado 80219